1. Q: What's the shipping company you will use of the items shows shipped by yourself?
A: We will ship them by FedEx.
2. Q: What are the differences between the three styles of convertible Ottoman? The linne, Velvet and Pu Imitation?
A: They have different touch and qlossiness. For the touch from rough to smooth, it would be linen > pu Imitation > velvet.For the glossiness from glossy to matt, it would be velvet > linen ≈ pu Imitation.
3. Q: What is the return policy?
A: Please be kindly note returned products must be in their original packaging. Especially for vacuum packaged products, once it is opend. We might reiect thisreturn or impose certain amount restocking fee.